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Eastampton, NJ: Young at Heart

By Alannah Dragonetti
 

It may be approaching its 140th birthday, but Eastampton, New Jersey is young at heart. In an effort to engage residents, the township is embracing apps and broadcasting its information on the Internet with the help of two recently adopted GovPilot tools.

 

 

Eastampton began its transition to e-government operations as all smart municipalities do: by adopting GovPilot's Map and App Starter Package.

  1. The App

govalert_bg-l.jpg

The GovAlert mobile app sits on an Eastampton resident's smartphone screen, beside their most frequently used apps.         

 

Available for free download for both iOS and Android, GovPilot’s GovAlert mobile app sits on an Eastampton resident’s smartphone screen, beside their most frequently used apps. When confronted with a pothole, missing street sign or other non-emergency concern, the resident is encouraged to use GovAlert to snap a pic, caption it and hit, “Submit”. In the time it takes to send a text message, they’ve generated a comprehensive report and sent it to the appropriate Eastampton official.

 

Upon receipt, automated alerts assure the constituent that their concern is being considered, addressed and, ultimately, resolved.

 

  1. The Map

 

Residents aren’t the only ones sharing information. Eastampton has also adopted GovPilot’s geographic information system (GIS) map. Accessible through the homepage of Eastampton’s website, the map offers residents a clear depiction of municipal data.

 

Color-coded layers illustrate the locations of Eastampton’s natural resources, government service buildings and a wealth of similar civic information. Easy-to-navigate filters allow for custom views, so residents can view the data sets they need and none that they don’t.

 

GovPilot map

Color-coded layers illustrate the locations of Eastampton’s natural resources, government service buildings and a wealth of similar civic information.

 

Eastampton's foray into e-government proves that it's never too late to upgrade operations!

Tags: Customer Success