Government Trends & Technology Blog

Empathy in Local Government: The Role of Human-Centered Design in Public Services

In today’s rapidly evolving societal landscape, local governments are continually pressed to deliver public services that are...


(6 min read )

Tags: Constituent Engagement, Constituent Experience, Civic Engagement

Promoting and Fostering Citizen Engagement in Government: Strategies, Challenges, and Benefits

Table of Contents

Charting Our Course: Where Are We Today? The Current State of Community Engagement Moving Beyond...
(21 min read )

Tags: Constituent Engagement, Constituent Experience, Civic Engagement

The Psychology of Citizen Participation: What Makes Citizens Engage?

Robust citizen engagement is the cornerstone of responsive governance that reflects the needs, values, and aspirations of the...


(7 min read )

Tags: Constituent Engagement, Client Satisfaction, Constituent Experience, Civic Engagement

Leveraging Software for Instant Citizen Updates and Feedback

In today’s fast-paced digital landscape, keeping citizens informed and updated in a timely and accurate way presents a...


(5 min read )

Tags: Constituent Engagement, Civic Engagement

The Secret Ingredient of Successful Online Citizen Engagement Platforms

While digital platforms offer unprecedented access and convenience, they also confront municipalities with the complexities of...


(5 min read )

Tags: Constituent Engagement, Constituent Experience, Civic Engagement

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