Building and Construction Permitting

Millsboro relied on an ad-hoc process combining paper records and Excel spreadsheets to manually record, track, and report on the town’s building and construction activities. As Millsboro grew, this method of reporting became time consuming, and difficult to process and track paperwork associated with various properties.

Officials from Millsboro engaged GovPilot to provide a cloud-based digital building and construction process. Now, residents and local contractors can submit requests and apply for permits directly via Millsboro’s website. With records and data saved to the cloud, Millsboro employees no longer need to search archives for paper files and can generate reports in just a few clicks, rather than a manual process that previously took an hour working on Excel spreadsheets.