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Solutions / Information Technology / IT Ticketing

IT Ticketing

An internal form that allows employees to send a service request digitally, which then creates a ticket that gets forwarded to the appropriate team or staff for fulfillment.

Why choose GovPilot?

Improve the constituent experience. Collect applications and licensing fees online and enjoy transparent, automated processing.

  • Centralize departmental data
  • Access information 24/7 from anywhere in real time
  • Provide Constituent Convenience
  • Boost Revenue
  • Expedite Economic Development
  • Unlimited users
  • Live chat customer support

Information Technology Department Modules

Award-Winning Software

Do more with fewer resources and provide the convenient online experience your constituents expect.

Spend 15 minutes with an Account Executive. We will listen to your government's challenges and goals so that we can prepare a demonstration of GovPilot tailored to the specific needs of your local government.

 

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Trusted By Forward-Thinking Governments

Watauga TX
"GovPilot enables us to solve problems that would otherwise take much longer to figure out.”
Chief Information Officer
Atlantic City, NJ
Watauga TX
"Work that used to take days, now takes minutes."
City Manager
Watauga, TX
Watauga TX
“GovPilot is a game changer! Our response time is much faster."
Chief Information Officer
Elizabeth, NJ

Local Government News and Trends

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Real-life examples of local goverments that resolved big issues with a little help from GovPilot

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