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Verona, NJ
15,000
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Verona, NJ, a vibrant suburban community, has significantly improved its government services by adopting GovPilot’s OPRA Module. This transition has streamlined request processing, enhanced tracking capabilities, and delivered substantial time and cost savings.
The Township of Verona processes over 700 OPRA (Open Public Records Act) requestsannually. The traditional process relied heavily on manual data entry and tracking, leading to inefficiencies.
These inefficiencies resulted in a frustrating experience for both employees and residents, higher administrative costs, and delays in service.
To modernize operations, Verona implemented GovPilot’s OPRA Module, transforming the way records requests are processed:
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